FAQ

Does it hurt to do treatments with the iontophoresis device?

Many people experience a tingling/stinging feeling, like when you put your tongue on a battery. Most people describe this as a mild discomfort but of course everyone is different. Start with a low voltage and increase gradually, if tolerated. Make sure you do not have any wounds or cracks on your skin. Minor wounds can be covered with a thick layer of Vaseline. Otherwise these areas might hurt. Using a pulsed current can decrease any discomfort.

Is Iontophoresis a cure?

No. Today there are no known cures for hyperhidrosis (excessive sweating) of the palms or feet. There is form of surgery called sympathectomy when nerves are cut but they are no longer performed in many countries because of  troublesome, and in some cases also serious, side effects. For excessive sweating from the armpits there are actually a couple of methods that can give a permanent result, se the page about hyperhidrosis.

Does the body get used to the treatments with iontophoresis so that they no longer work?

No. Studies have shown that this does not appear to be the case but it is common for people to to stop using the device when they get better and of course then the sweating returns.

How should I start the treatment?

We recommend that you start your treatment with 20 minutes a day the first 1-3 months. There are different opinions about which is the best way to use a iontophoresis device and this is probably also something very individual. When a good treatment effect is achieved, one can try to do the treatments more seldom and aim for once a week. A few individuals claim that they are content with doing treatments only once every 3-4 week but this is rare.

Another suggestion is to treat palms for 20 minutes and feet for 30 minutes day 1,2,4,7,10,15,22 and so on for 4 weeks. After this, once a week. It usually takes 12 treatments to reach the so called steady state, the best effect. This means 3 treatments per week during 4 weeks and after that once a week.

Is there and open refund?

Yes there is a full refund within 90 days. Read more about this in terms and conditions.

How long is warrenty for this product?

The warrenty is valid for 24 months and only covers original manufacturing flaws.