Terms of delivery

On www.hidroxa.com you can see if the item is in stock. If it’s available for purchase, it will be delivered within 7 business days. You'll receive a confirmation email after each shipment leaves our warehouse with shipment details, the expected delivery time of the goods and your tracking number. If the product is temporarily out of stock, you will see an out of stock message on www.hidroxa.com and we will notify you when the item is back in stock.

Orders are processed Monday to Friday (except National public holidays), while orders placed after 11.59 am CET/CEST will be processed the following business day. The estimated delivery time is between 3 to 7 business days. If you are to pick up a package, you should do so within the time specified in the notification.


Packages should normally be picked up in person with valid ID and order number. You always get a notification that shows where and when packets are retrieved. Notification can be made via email, regular mail, and if you left the phone number, whether through phone calls or SMS. If you do not pick up the package on time, HIDROXA has the right to charge you a fee of 35 Euro. Depending on your country, you may be charged VAT or customs fees.


And yes, we ship internationally! Below is a list of countries we currently ship to:

EU countries:

Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Gibraltar, Georgia, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom (UK), Vatican City

Carrier: DHL

Estimated delivery: 2-7 working days

Shipping cost: Free shipping on all orders.

Payment methods for Nordic countries: Klarna, Credit Card (Visa, MasterCard), and Paypal.

International payment methods: Credit Card (Visa, MasterCard, American Express, JCB, Discover, Diners Club), and Paypal.

Rest of the world:

Aland Islands, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, Christmas Island, Cocos [Keeling] Islands, Colombia, Comoros, Cook Islands, Costa Rica, Côte d’Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Macau SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Myanmar [Burma], Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Qatar, Réunion, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, U.S. Outlying Islands, U.S. Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Western Sahara, Zambia, Zimbabwe

Carrier: DHL

Estimated delivery: 3-7 working days

Shipping cost: Free shipping on all orders

Payment methods for Nordic countries: Klarna, Credit Card (Visa, MasterCard), and Paypal.

International payment methods: Credit Card (Visa, MasterCard, American Express, JCB, Discover, Diners Club), and Paypal.


Can’t find your country?

We ship worldwide, contact us via email [email protected] for more information.


TrustScore!

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iontophoresis machine review
5 stars: excellent
Kate has submitted a review about Hidroxa
"I bought this product because my excessive hand sweating was in certain ways limiting my social life, and disturbing me while doing sports. I did the treatments on my hands and feet every day for 12 days. I noticed small improvements already after 6 treatments, and significant results after 10 treatments. After the first 12 treatments I started to use it every other day. When writing this review I have completed 18 treatments, and I’m really happy with the result. The positive problem I have today is that my skin is very dry, and I need to moisturize frequently."
iontophoresis machine review
5 stars: excellent
Dario has submitted a review about Hidroxa
"After 8-9 treatments/days, I became completely dry on my hands. I started using Hidroxa almost a month ago. Now I do treatments every three days and am still completely sweat-free.The treatments are very easy to perform and painless. So far I have only treated hands but I have noticed that my feet also sweat much less than before. Do not really know why but it may be because my hand sweat triggered the foot sweat. It is a very desirable side effect. I would definitely recommend Hidroxa and am completely satisfied with the purchase. It's a game changer!"
m cdag iontophoresis machine review
5 stars: excellent
Nina has submitted a review about Hidroxa
“I had surgery for hand sweat at a young age, but since this surgery is no longer performed (in Norway) and I am still very bothered by foot sweat, I decided to try Hidroxa. Already after 6 treatments, I noticed a big difference, and now I am completely dry on the underside of the soles of my feet, even during training! I will try with a little salt in the water and with socks for treatment on the upper side of the toes. I have always received very quick answers when I have wondered about something. Very satisfied!“